Permanent Jewelry FAQ
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Just book an appointment! When you arrive, pick your favorite chain and charms. We’ll custom-fit it for comfort, then zap it closed. Choose from 20+ chain styles in sterling silver and 14k gold-filled. (Solid white and yellow gold by preorder.)
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Appointments typically take about 10 minutes per person. The toughest part? Picking your chain. Good luck choosing just one!
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398 E Tabernacle Street, St. George. You can find us inside PHI Interiors in historic downtown St. George, Utah. By appointment. Walk-ins subject to availability. Follow us on Instagram @desertgempj to catch pop-ups and events around Southern Utah.
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We love private events! We’re fully mobile and can come to your location. Just fill out our party form, and we’ll be in touch!
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Please reschedule or cancel at least 24 hours in advance. No-shows or late cancellations are $20 per person scheduled. Our time is reserved just for you.
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For safety and space reasons, children may only attend if they are receiving jewelry. All participants under 18 must have a parent or guardian present to sign a consent form.
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doesn’t mean indestructible. Jewelry can be popped off with effort, or even accidentally. Your first repair is on us!
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You can easily remove a Desert Gem with scissors or nail clippers if needed. We are always happy to reconnect your chain.
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Like all high-quality jewelry, simply buff and polish as needed with a soft cloth, a soft toothbrush and some dish soap. For a deeper clean, we also offer professional in-studio cleaning.
How to Care for Jewelry
We recommend a monthly clean to help the lifespan of the jewelry
Use a soft toothbrush, a drop of Dawn, scrub gently, rinse, pat dry, buff with a polishing cloth.
After the pool, hot tub or ocean
Chlorine and salt water are hard on jewelry. Make sure to clean asap after any harsh chemical exposure.
MRI or surgery?
Just snip the connector ring and keep the chain. We can reattach it at a later date!
In-store Deep cleaning · $50
Are your chains looking dull? We remove your chains, scrub them, run them through an ultrasonic cleaner, and re-weld them!

